Culture and values
Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.
Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to be yourself and pursue your passions inside and outside of work.
We have created a culture of openness and transparency, where all of our people can make a difference, below are some of the key actions we have taken towards this:
- our strategy and priorities are shared with everyone in the firm, reinforced by quarterly business updates and office visits by the Strategic Leadership Team
- we regularly engage with elected representatives from our employees through our Employee Insights Group – to inform, consult and seek feedback on decisions impacting on the firm
- we take pride in acting as a responsible corporate citizen and think carefully about how our actions can impact our environment, workplace, clients and suppliers and the communities in which we live
- our annual trainee induction event provides trainees with direct access to members of the Strategic Leadership Team who are on hand to answer questions about life at Grant Thornton
- we have established a confidential whistle-blowing phone-line which ensures that anyone who has concerns, for example, about how partners or staff are behaving has a means of raising their concerns confidentially. The whistle-blowing phone-line is operated on behalf of the firm by a third party organisation.
- our clients are provided with the opportunity to voice their opinions of our service delivery online or face to face through our client satisfaction programme. The results are fed back to the local offices and actions are taken based on that feedback.
Our Values
Our values are the unwavering principles that shape our daily behaviours and decisions. They lay the groundwork for our culture, influencing all aspects of our operations and interactions, both within our firm and beyond. Serving as our compass, they align our actions with our vision and strategic outcomes, and are fundamental to shaping our firm's identity and reputation.
We strive to present our best selves, prioritising purposeful collaboration. We uphold quality and integrity as non-negotiables and take ownership of our own continuous improvement. We are proud and confident in our capabilities with a positive and constructive focus on client outcomes.
What does this mean for our people?
- we have a non-negotiable focus on quality and integrity
- we actively drive sustainable growth as ‘one firm'
- we role model ‘doing what is right, ahead of what is easy'
- we do the best we can each day; in our work and in every interaction
- we proactively improve our technical skills throughout our careers so we can provide ever improved and excellent service to our clients
- we role model high performance in our roles and we have confidence in our abilities and what we can deliver to clients
- we take ownership of our work; when we say we're going to do something, we do it to the best of our abilities, for the benefit of our clients and our colleagues
- we are proud and confident in what the firm delivers to our clients and our people
- we are positive, constructive and focused on solutions rather than problems
We are curious about our clients, the economy, our firm, our people and the future. Our curiosity has a purpose – to use our knowledge and learnings for the benefit of our clients and our people.
What does being actively curious mean for our people?
- we are actively interested in our clients’ business and business needs, asking questions to establish and understand what matters to them
- we have knowledge of the broad range of services we provide as a firm
- we understand when innovation is beneficial, and when consistency is appropriate
- we continually look for opportunities to use our knowledge to bring our ‘one firm’ to the market to benefit our clients
- we transfer knowledge through the duration of our assignments to clients in an impactful/sustainable way
- we seek out alternative, diverse views and perspectives through appropriate conversations with colleagues
- we show interest in the present and the future of our firm
- we are curious about what matters most to the people we work with and how we can support them to achieve their potential
We interact and approach our work in an authentic, kind and straight-forward manner, driving lasting positive change and better results.
What does this mean to our people?
- we are respectful in all activity (collectively and individually), creating an inclusive environment for all
- we are honest, straightforward and instil a sense of trust
- we deliver timely, honest, constructive and evidence-based feedback; being courageous to provide what people need to hear to help them develop
- we tackle tough challenges to create lasting, positive change
- we are courageous in our interactions with our clients and our teams to get the best solution for all
- we care about people, actively seeking to create psychological safety and we recognise the importance of providing the right support at the right time
- we look out for moments to praise others and we deliver this praise authentically
The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.
Hear from our people about what life at Grant Thornton is really like, from the work we do, to the support we give, we all have a story to tell here.
Our flexible and agile policies are only some of the benefits of working at Grant Thornton. Learn about the other benefits and reward available to our people.
Diverse and inclusive is how every business should be. Find out how we’re making that happen at Grant Thornton.
The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.
Hear from our people about what life at Grant Thornton is really like, from the work we do, to the support we give, we all have a story to tell here.
Our flexible and agile policies are only some of the benefits of working at Grant Thornton. Learn about the other benefits and reward available to our people.
Diverse and inclusive is how every business should be. Find out how we’re making that happen at Grant Thornton.